Isuzu Trooper Owners Club UK™

vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

help please - vehicle booked for next week to have recall work on injectors done - the engine is now blowing such large amounts of whitish grey smoke and lacks power that I can't possibly drive it to Robinsons in Rochdale.
whats the cause of the engine problems? and anyone recommend a car delivery firm as Isuzu refuse to pay for recovery of the vehicle.
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2001 Isuzu Citation Trooper
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if voting changed anything the goverment would ban it.

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dxmedia · Posted: Tue Jan 22, 2008 13:43 Post subject:

Try Isuzu UK - if your unable to drive due to a defect which is because of a known fault for which there is a recall - I can't see how they can refuse to pay??
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vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

Isuzu UK say it is there policy not to pay for recovery of vehicles out of warranty
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2001 Isuzu Citation Trooper
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if voting changed anything the goverment would ban it.

jurrasic1412 · Posted: Tue Jan 22, 2008 13:51 Post subject:

but surely if this is for a recall issue,,that is warranty work!!
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TimBanham · Posted: Tue Jan 22, 2008 14:35 Post subject:

have you got break down cover? If so drive it as far as you can and then call your break down service and ask them to recover you to the dealer?
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vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

guy off eebuygum will take it from merseyside to Rochdale for £70 which in my position is not bad - may try and get my money back if it turns out that all the smoke etc is associated with the injectors.
_________________
2001 Isuzu Citation Trooper
--------------------------------
if voting changed anything the goverment would ban it.

eithan h · Posted: Tue Jan 22, 2008 21:44 Post subject:

they call it goodwill not warranty

dxmedia · Posted: Tue Jan 22, 2008 22:06 Post subject:

I'm not sure how that would stand in court - 'goodwill' for a recall ??
_________________
For great insurance deals on 4x4s, imports and more, contact Adrian Flux :

01553 845 945

vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

while I was impresssed that they would still honour the recall on a vehicle 7 years old I'm afraid that seems the limit of their goodwill in this instance - I tried shaming them etc to no avail - not sure what will happen if there is any consequencial damage - they argued there won't be any and that the smoke and lack of power was not symptomatic of the injector recall.
_________________
2001 Isuzu Citation Trooper
--------------------------------
if voting changed anything the goverment would ban it.

eithan h · Posted: Tue Jan 22, 2008 22:18 Post subject:

they got a point there the recall is to stop the diesel going in to the sump which won't cause smoke or lack of power, you only find out when the engine revs up on it's own accord.

vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

and yet when I described the smoke etc to the dealer he was confident it was the injectors - so we wait and see.
_________________
2001 Isuzu Citation Trooper
--------------------------------
if voting changed anything the goverment would ban it.

eithan h · Posted: Tue Jan 22, 2008 23:09 Post subject:

sounds more like a turbo failure at the minute this will be interesting!

vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

I'd settle for that - fear is a blown engine
_________________
2001 Isuzu Citation Trooper
--------------------------------
if voting changed anything the goverment would ban it.

eithan h · Posted: Tue Jan 22, 2008 23:17 Post subject:

blown engine is good as they are paying for them to be replaced if it can be put down to injectors going wrong Very Happy

if it's a turbo then you will have to pay Sad

vdavies · ** Joined: 14 Dec 2007 Posts: 83 Location: Merseyside

just read on another posting that the turbo should have ben replaced under a service campaign - I know mine hasn't so I'll be bringing this up with the dealer tomorrow.
_________________
2001 Isuzu Citation Trooper
--------------------------------
if voting changed anything the goverment would ban it.