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Harwoods Isuzu in Basingstoke


 
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Gribble
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Joined: 11 Oct 2007
Posts: 8448
Location: Holset H221W

PostPosted: Thu Jan 15, 2009 13:21    Post subject: Harwoods Isuzu in Basingstoke Reply with quote

Had an IM confirmed recall on a 98' 3.0 swb  for injectors and sleeves that had an injector down so rang this crowd on 5th jan .
And was told that they would check with their warranty department if it was a recall. Confused
Was called late on 6/01/2009 was told its only injectors  - ' we are not doing the sleeves '  Shocked Parts will be ordered in and we need the car for two days, will be in touch . Rolling Eyes
Rang today ( 8 days passed ) as nobody had called  - We are wating for parts.

Draw your own conclusions scratch  blah5

Mine are ; Patronising  phone manner from the start - disputing IM information  - not prepared to do work to the manufactures recall  specifications -  no call back - would have returned car to customer with potential fault contary to VOSA information.
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