Isuzu Trooper Owners Club UK™

SHAMBLES · Posted: Mon Dec 20, 2010 16:20 Post subject: RECALL....CUSTOMER SERVICE.....

Blimey how good / easy was that......
I recently purchased a V reg 3.0l LWB trooper 115000 miles... Im new to these vehicles and also new nothing about the 3.0l engine probs....
The car has started playing up ie lack of power, a stranger fluttering engine noise at 1800 revs +, and at start up in the morning with a gentle blip of the throttle the revs launch upto 2000 revs and seem to want to stay there for 60/90 seconds no matter what i try to do, the only way to stop this is to turn the engine off....Anyway after finding this owners club i thought i would give IM a call this morning, they confirmed that there had been as of yet no campaign work carried out to my motor so they gave me my nearest dealers number and the 4 code numbers = IZ04, 06, 08 & 17, i gave the dealer a call and the cars booked in for 2 days on the 4th & 5th of jan 2011, the dealer even asked if i want a courtesy car ( i said yes please )..... That to me sounds like great customer service, i will keep you informed of how i get on

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Malcolm · Posted: Mon Dec 20, 2010 21:15 Post subject:

Welcome to the club. The informatin on here is stagering to say the least.
That is indeed good customer service. Let us know how it all goes, as some of the dealers out there leave a lot to be desired.
Sounds like you have a good one there though.
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Never let a meal go by----Empty sacks dont stand up!!!

markymoan · Posted: Mon Dec 20, 2010 23:23 Post subject:

That sounds like what Cotswold would do but you dont mention the sausage butties Laughing

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SHAMBLES · Posted: Tue Dec 21, 2010 12:12 Post subject: .

Will keep you posted, and thanks for the welcome.... The garage im booked into is call SLIP END which is near luton......
Just to add to my woes while driving it yesterday i noticed a whining noise when 4wd was engaged on pulling out of local shop car park first of all i thought i had got a puncture then when reversing with lefthand down there was a gross loud noise from the front (could this be driveshaft related), cheers Alan

SHAMBLES · Posted: Mon Jan 10, 2011 0:15 Post subject: Update...

Took my trooper into the isuzu garage in slip end (hertfordshire) on tuesday 4th as arranged, they gave me a 10 reg hatchback which does 80 to the gallon... The garage told me that my car should be ready to collect wednesday evening, on wednesday afternoon i got a cal tol say that my car would not be ready untill thursday evening as they'd have to do some extra work, anyway i collected my car friday lunch time and the only payment they required from me was a £7 admin charge for the courtesy car....
Right my trooper now drives absolutely SPOT ON (what a difference) this is what was done courtesy of IM
= New turbo and oil strainer, new ceramic heater, new turbo bolts due to corrosion, new injectors, engine oil change and fresh anti freeze, also says injector sleeve 0 rings on the repair sheet but im not sure if this was done as i had the new injectors....... Anyway hats off to IM for carrying out that amount of work on a 10 & a half year old motor and a big thanks to steve and staff at the slip end garage for their attitude & help.............
Right anyone want to buy a 3.0 TD trooper as i now need to buy a pickup as at long last i have some work coming in....ALAN

diz321 · Posted: Tue Jun 07, 2011 23:47 Post subject:

dose this recall stuff inclued inports i have a 95 bighorn ? Question

bazza2541 · Posted: Wed Jun 08, 2011 0:00 Post subject:

diz321 · Posted: Wed Jun 08, 2011 0:04 Post subject:

bazza2541 · Posted: Wed Jun 08, 2011 0:08 Post subject:

diz321 · Posted: Wed Jun 08, 2011 0:09 Post subject:

hill farmer · * Joined: 23 Dec 2010 Posts: 26 Location: antrim hills

i was just reading shambles post glad to see some one with a happy ending after recall and (im) i had same simptoms a couple of times the engine over reved and then one day went of a cylinder turbo went diesel in oil ect got injectors and turbo ect replaced on recall but basically shes still of a cylinder and according to (im) its my problem and at 80.000 miles my trooper is at end of its life so they say and with no service history and so (im) say your not entitled to an engine and that is that, totaly discussded their attitude on my trooper.maybe some have more luck than others when it comes to dealing with this (im) group